Client Testimonials
11th March 2011
Dear Paul,
I would like to thank you for your recent help in providing me with income protection cover which is essential to me being self-employed with no income if I cannot work due to accident or sickness.
You very quickly established a product that fitted my needs and made the entire process very easy and totally hassle free.
You made it very clear what was needed along the way, which in actual fact wasn't much as you took care of almost everything on my behalf !
Your approach was very friendly and uncomplicated and i would have absolutely no hesitation in recommending you to family and friends as well as business colleagues
All the best for the future
Andrew Slater
Creative Director
Runway Twenty Four
07545 571442
7th January 2011
Dear Paul,
I wanted to thank you for all of your hard work over the last few months. I have used your services previously and have always found you meticulous, honest and very prompt in dealing with our enquiries. However, at the end of last year you went well above and beyond your professional obligations when you helped us move house.
When I found what i described as 'The Peter Perfect House' we were very nervous about making such a considerable financial investment. Before we even looked at mortgages you went through our budgets and advised on all aspects and costs of our potential move. At this stage we could have walked away without proceeding yet you never made us feel that we were wasting your time.
When we finally made an offer you lived through the highs and lows of us losing the house twice, only to then have our offer accepted providing we moved in 4 weeks which took us up to just before Christmas. You found us the best mortgage, explained the product and why it best suited us, continued to liase with the bank and held our hand through the entire process.
You then spent a Saturday morning with us looking at all of the insurance protection we needed and even advised us that we were being too overly cautious in places where cover could be reduced and thus save us money.
Having just spent our first Christmas in our new home all we can say is that it is 'Peter Perfect' and we would not be there if it wasn't for you. You kept us sane throughout what was a stressful few months and took all of the pressure and worry away. We really cannot thank you enough and would highly recommend you to anyone who requires your financial services. People who look after their clients like you do are really hard to come by.
Wayne & Emma Digby - 07879 810908
Barrister & Solicitor
28th October 2010
I first met Paul via a friend when i mentioned i was looking for a mortgage. My friend kindly suggested Paul and said he would give me the very best advice and mortgage deal. I contacted Paul and arranged a meeting. I was very surprised when i saw him, I expected him to be a lot older due to his voice and level of expertise.
When dealing with Paul i found him to be a man of his word and very honest which seem to be rare qualities these days !
Aswell as the best mortgage deal available in the market, Paul set up buildings & contents and life & critical illness insurance for me and even helped me fill out all the solicitors documents which i didn't understand as a first time buyer.
I would definitely recommend Paul to anyone looking for a mortgage or protection insurances; he is very friendly, approachable and willing to do anything possible to help his clients.
It was a pleasure to meet Paul and i wish him and his company every success in the future
Lindsey Herriot - 07772738955
NHS Nurse
8th October 2010
My mother was in need of some financial advice and i asked you if he could help. You were able to offer her advice but also 'held her hand' through the whole process. You treated her with courtesy and professionalism at every stage.
Even though you involved a third party to enable her to achieve her aims, you ensured that she was completely comfortable and understood every aspect and you gained her complete trust.
She and I have every confidence in your service and ability which has resulted in additional insurance work for you since.
I would have no hesitation in recommending your company, your service and your expertise to anyone who like us is confused by the different products and services available in the financial world.
Her thanks and also my personal thanks for a job very well done !
Martin Bevan - 07500966276
Managing Director
Oracle Window Solutions
15th October 2010
Dear Mr Spooner
I would like to thank you for the services you have provided CS Electrical over the past few months.
We asked you to provide life cover and directors share cover for myself and my co-director so if the worst was ever to happen our families would be provided for and the business could continue with just one remaining director.
Your knowledge of the market and professional approach was commendable and the products you supplied are excellent value for money.
I know from speaking with you in the past that you are very honest and would also like to mention that you went out of your way to meet us at a weekend to go through important paperwork and answer all the questions that we had.
I would have no hesitation in recommending you to family, friends or my employees.
Once again, many thanks for your invaluable and ongoing services to our company.
Matthew Sayers - 07813615060
Director
CS Electrical Ltd
22.07.2009
Dear Paul,
I would like to take this opportunity to say thank you for your help with regards to our mortgage and life insurance review.
We run an expanding landscape gardening business and combined with a busy family life, do not have the time or expertise to research the market looking for the best deals.
It was therefore vital that we had someone that we could trust to do it for us.
You went beyond the call of duty and completely took the hassle away from us, not only did you find us a great deal, but your professionalism and advice along the way has been of great value to us personally.
You have been able to put the financial jargon into simple terms which has made everything so easy for us to understand. Your patience when we have not been so on the ball with returning our paper work has also been greatly appreciated (I promise to try harder next time!).
I would not hesitate to recommend Paul to friends, family and work associates, and I wish you all the best for the future.
Kind Regards
Lisa Hough - 07846061431
September 2009
I recently called upon the services of Mr Paul Spooner from Optimum Financial Solutions after being recommended to him by a trusted business associate. My mortgage was coming up for renewal and I wanted to try and save some money.
Paul thoroughly researched the market on my behalf and came up with several options to suit my personal circumstances and without Paul's advice I would have carried on paying over the odds. He has saved me £2,000 over two years !
I can confidently recommend Paul to anyone. His naturally friendly disposition puts you at ease whilst offering completely impartial and independent advice in a clear and concise way - he obviously doesn't just look for a quick sale.
Paul Spooner is the mortgage and insurance broker you can trust to work for you.
Steve Mirfin - 07778 863 160
28.01.2010
Dear Paul,
I would like to take this opportunity to thank you for the excellent service that i have received from yourself.
My own and wifes personal insurance policies were in a bit of a mess, due to poor advice from my previous insurance broker. I had eight separate policies with various companies and my wife had six separate policies. We were paying well over the odds for our life & critical illness insurance without realising it.
Following a thorough investigation into our cover you arranged better cover at a greatly reduced premium.
Furthermore you arranged for these policies to be placed in trust to avoid problems should anything untoward occur.
Please keep in touch in future and i will be recommending you and your company at every opportunity.
Thanks again !!
Mike & Janice Burgon - 07976 243987
11 December 2009
I write to recommend the services of Paul Spooner and his company Optimum Financial Solutions. As i approached the end of my fixed rate mortgage I was recommended to Paul by a friend so I asked Paul to visit me and discuss the options open to me. After spending several hours listening to me speculate about my plans to move house in the future, I finally decided to stay put as we agreed it would be a step too far financially for me. Paul then found a remortgage product which suited my circumstances and future plans perfectly and then completed all the applications on my behalf. I urge anyone who values honesty and credibility in their financial advisers to use Paul’s services and i sincerely hope that i can benefit from his expertise in future. You should be getting a call from a friend this week after i told her the above ! Thanks Paul
Regards
Robert Burley - 07812 034872
15.01.2010
Dear Paul,
I would like to thank you for the work you recently carried out on my behalf. I was in the process of re-mortgaging my house when my colleague suggested that i give you a call. My current lender had already made an offer and you came and reviewed this for me against the whole of the open market. After looking at the alternatives you told me that I would be no better off moving provider and that i should stay where i was. By the time i had paid for set up fees with another lender i would lose any financial benefit of changing. I was very impressed that you were so honest with your advice even though this meant that we would not be able to do business at this point and gave your time looking into everything for me. I will certainly recommend you in the future.
Yours sincerely
Sarah Hall
Practice Manager
Favell Smith & Lawson Solicitors
07581 010134
Paul,
Your services were recommended to us by a work colleague. As first time buyers, the process of purchasing a house can be daunting but we found Paul to be both very friendly and efficient. Everything was clearly explained to us in a way we could understand and we were confident we were being advised on the policies that best suited our needs. Paul ensured everything was in place for us ready for our house purchase to complete, making the experience as stress free as possible. We would definitely recommend Paul and Optimum Financial Solutions to others without hesitation.
Ben Avery & Lucy Glen
07841820963
